FAM programs will offer a variety of services for recipients. Introduction forms will be assessed by the review board to determine which of our services, if any, will make the biggest impact on the FAMily. Programs offer three levels of assistance: The First Floor Level, The Second Floor Level, and The Rooftop Level. The amount or type of assistance will be determined by the review board based on the availability of resources. All information submitted must be verified by the FAMily’s assigned caseworker.